Frequently Asked Questions and Help Center

Are spots or scratches normal on my PlanetBox?

Last Updated: Mar 18, 2016 12:57PM PDT
Our stainless steel lunchboxes are formed through a complicated process of machined tooling and finishing by hand.  It is normal for there to be small variations between boxes in appearance, and for boxes to have minor finish variations.  We do not coat our boxes – they are pure stainless steel.  Small scratches, marks, and dull spots can occur and pose no harm or concern for future use.  Each box will be unique and there will be variations between the boxes.  Some will have more or different marks than others.  We do not consider these to be defects – instead, they are part of the normal manufacturing process, and they will not affect the functioning of our new PlanetBox. 

We have attached pictures of just a small handful of finish variations that we consider normal, for your reference. 

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