Our stainless steel lunchboxes are formed through a complicated process of machined tooling and finishing by hand. It is normal for there to be small variations between boxes in appearance, and for boxes to have minor finish variations. We do not coat our boxes – they are pure stainless steel. Small scratches, marks, and dull spots can occur and pose no harm or concern for future use. Each box will be unique and there will be variations between the boxes. Some will have more or different marks than others. We do not consider these to be defects – instead, they are part of the normal manufacturing process, and they will not affect the functioning of our new PlanetBox.
We have attached pictures of just a small handful of finish variations that we consider normal, for your reference.
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For General Questions and Help Ordering Our Products:
Please feel free to email us at email@example.com and we will reply just as soon as we can. If you would rather call our call center for assistance, you can reach us at (844) 752-6388 (Planet8)
For Quality Control Issues (if you are having an issue with your PlanetBox product):
Please email us at firstname.lastname@example.org. Please describe your question or concern, include any pictures you can take to demonstrate the issue, and our quality control team with get back to you shortly. Email is the BEST way to contact us about quality issues as we can find your order by your email address and quickly resolve your issue.
For Media Inquires:
Please email us at email@example.com with "media inquiry" in the subject line and the appropriate person will get back to you shortly.
For Wholesale Inquires:
Please email us at firstname.lastname@example.org