Frequently Asked Questions and Help Center

Fixing the hinge

Last Updated: Mar 28, 2018 04:58PM PDT
We are very sorry to hear and see that the metal rod in the hinge on the back of your PlanetBox is loose!

Thankfully, we have an easy fix for this problem.  We have attached some simple directions, with pictures, to show you how to fix this.   Of course, if these instructions are not helpful to you, please let us know.  

We like to recommend that people try fixing small issues with their PlanetBox first, as this is the fastest, easiest, and most eco way to get your PlanetBox back in working order. 

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