Frequently Asked Questions and Help Center

I am a retailer and I would like to stock your products. What should I do?

Last Updated: May 12, 2017 03:20PM PDT
 We appreciate your interest in our products! We have recently decided to expand our wholesale distribution and thus our in-store presence. Please take a moment to fill out the survey here and we’ll follow up with you shortly.
You can also email us at directly to get started. 

Contact Us

  • Email Us
  • For General Questions and Help Ordering Our Products:
    Please feel free to email us at and we will reply just as soon as we can. If you would rather call our call center for assistance, you can reach us at (844) 752-6388 (Planet8)

    For Quality Control Issues (if you are having an issue with your PlanetBox product):
    Please email us at Please describe your question or concern, include any pictures you can take to demonstrate the issue, and our quality control team with get back to you shortly. Email is the BEST way to contact us about quality issues as we can find your order by your email address and quickly resolve your issue.

    For Media Inquires:
    Please email us at with "media inquiry" in the subject line and the appropriate person will get back to you shortly.

    For Wholesale Inquires:
    Please email us at
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