Frequently Asked Questions and Help Center

My PlanetBox got dented in the corner – can I fix it?

Last Updated: May 26, 2015 07:40AM PDT
PlanetBox is made of a strong gauge stainless steel, and is very hard to dent. That said, if you drop it with enough force, at a specific angle, it's possible that a corner can dent.

Thankfully, a bend in stainless steel is rather easy to fix (as opposed to plastic, which just breaks). All you need is a regular old set of pliers, and a thin soft cloth (like a thin dishtowel). You use the dishtowel to keep the pliers from scratching the metal, but really a scratch wouldn’t actually hurt the metal, it would just be cosmetic. You wrap the cloth around the edge and use the pliers to grasp the bent edge and pull out to straighten it out. It really is that simple.  Here is a short video showing you how:

We like to recommend that people try fixing small issues with their PlanetBox first, as this is the fastest, easiest, and most eco way to get your PlanetBox back in working order. 

Contact Us

  • Email Us
  • For General Questions and Help Ordering Our Products:
    Please feel free to email us at and we will reply just as soon as we can. If you would rather call our call center for assistance, you can reach us at (844) 752-6388 (Planet8)

    For Quality Control Issues (if you are having an issue with your PlanetBox product):
    Please email us at Please describe your question or concern, include any pictures you can take to demonstrate the issue, and our quality control team with get back to you shortly. Email is the BEST way to contact us about quality issues as we can find your order by your email address and quickly resolve your issue.

    For Media Inquires:
    Please email us at with "media inquiry" in the subject line and the appropriate person will get back to you shortly.

    For Wholesale Inquires:
    Please email us at
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found