Frequently Asked Questions and Help Center

How do I move the pictures and text to different magnets when designing custom magnets?

Last Updated: Dec 14, 2016 10:12AM PST

Once you upload an image it will automatically populate in one magnet.  To move to a new magnet, click and hold the 4 arrow flashing button and drag your image to a new magnet.   

The photos you use need to be in the correct orientation before they are added to the magnets. Our program is not designed to change the direction of the photo - that must be done on your computer before the picture is uploaded. 
Some web browsers detect an orientation setting within the file itself and auto-rotate to that no matter how you rotate the photo before upload. If you are having problems with orientating your photos, please try using an up to date browser or try using a different browser. Some examples of web browsers include: Firefox, Safari and Internet Explorer. 

To learn more about how to design your custom magnets, please see the attached PDF file and listen to and watch our short instructional video here - (and here is the link:

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