Frequently Asked Questions and Help Center

How do I move the pictures and text to different magnets when designing custom magnets?

Last Updated: Jun 13, 2017 06:37PM PDT

Once you upload an image it will automatically populate in one magnet.  To move to a new magnet, click and hold the 4 arrow flashing button and drag your image to a new magnet.   You can rotate the image within our program.


Please note that in the Terms and Conditions page,  you will need to click on the box at the end for the "I Agree" button to be visible.


To learn more about how to design your custom magnets, please see the attached PDF file and listen to and watch our short instructional video here - (and here is the link: https://www.youtube.com/watch?v=ZPRsu2OfaxA&feature=youtu.be)

Contact Us

  • Email Us
  • For General Questions and Help Ordering Our Products:
    Please feel free to email us at info@planetbox.com and we will reply just as soon as we can. If you would rather call our call center for assistance, you can reach us at (844) 752-6388 (Planet8)

    For Quality Control Issues (if you are having an issue with your PlanetBox product):
    Please email us at info@planetbox.com. Please describe your question or concern, include any pictures you can take to demonstrate the issue, and our quality control team with get back to you shortly. Email is the BEST way to contact us about quality issues as we can find your order by your email address and quickly resolve your issue.

    For Media Inquires:
    Please email us at info@planetbox.com with "media inquiry" in the subject line and the appropriate person will get back to you shortly.

    For Wholesale Inquires:
    Please email us at wholesale@planetbox.com

5518a9901bdbcaeff9b4fb4b6c32d9cd@planetbox.desk-mail.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete