Frequently Asked Questions and Help Center

Will my PlanetBox get scratched? Will it dent easily?

Last Updated: Apr 18, 2013 02:09PM PDT
PlanetBox is made of polished steel that will show signs of use after years of faithful service. This is normal and safe. Use of ‘brillo’ pads or wire brushes will scratch the surface. As for getting dented, PlanetBox is made of strong, high quality stainless steel, not the thin tin that old-fashioned metal lunch boxes were made of. It is much more durable. That said if you apply an excessive amount of force it may dent.

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  • For General Questions and Help Ordering Our Products:
    Please feel free to email us at info@planetbox.com and we will reply just as soon as we can. If you would rather call our call center for assistance, you can reach us at (844) 752-6388 (Planet8)

    For Quality Control Issues (if you are having an issue with your PlanetBox product):
    Please email us at info@planetbox.com. Please describe your question or concern, include any pictures you can take to demonstrate the issue, and our quality control team with get back to you shortly. Email is the BEST way to contact us about quality issues as we can find your order by your email address and quickly resolve your issue.

    For Media Inquires:
    Please email us at info@planetbox.com with "media inquiry" in the subject line and the appropriate person will get back to you shortly.

    For Wholesale Inquires:
    Please email us at wholesale@planetbox.com

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