Frequently Asked Questions and Help Center

How do I clean my PlanetBox stainless products?

Last Updated: Dec 29, 2016 06:33PM PST
Be sure to remove the magnets before washing your PlanetBox.  PlanetBox compartments wipe down easily with a sponge and mild soap and water, or, you can put your PlanetBox in the dishwasher. All Dippers and the Satellite Dish are also dishwasher safe.  Do not use bleach or cleaners containing chlorine to clean your PlanetBox. It is best to dry off your PlanetBox immediately after cleaning if you do not want water marks to appear (water marks are harmless, however).

For more information on our lunch packing systems and what to expect, check out our video: https://www.youtube.com/watch?v=mhKDMbZq918

Contact Us

  • Email Us
  • For General Questions and Help Ordering Our Products:
    Please feel free to email us at info@planetbox.com and we will reply just as soon as we can. If you would rather call our call center for assistance, you can reach us at (844) 752-6388 (Planet8)

    For Quality Control Issues (if you are having an issue with your PlanetBox product):
    Please email us at info@planetbox.com. Please describe your question or concern, include any pictures you can take to demonstrate the issue, and our quality control team with get back to you shortly. Email is the BEST way to contact us about quality issues as we can find your order by your email address and quickly resolve your issue.

    For Media Inquires:
    Please email us at info@planetbox.com with "media inquiry" in the subject line and the appropriate person will get back to you shortly.

    For Wholesale Inquires:
    Please email us at wholesale@planetbox.com

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